Business Analysis

Business analysis is now a relatively mature discipline within many organisations and sectors of the economy and this means that there is now a need to be able to assess and recognise the quality and competence of business analysis.

Competence, in this sphere, means not only having a comprehensive knowledge of business analysis methods, tools and techniques but also being able to demonstrate an ability to apply these to a variety of real-world situations.

Entry Level:


    Introductory Certificate in Business Analysis (ICBA)


    The Introductory Certificate in Business Analysis examination is designed to assess the knowledge and understanding of a range of business analysis activities and techniques.

    This is an excellent introductory certification in business analysis, proving knowledge of key techniques and skills.

    The topics listed below will enable anyone new to business analysis to appreciate the rationale for business analysis and understand the key techniques involved in conducting the key activities of requirements elicitation, analysis and definition:

      • Rationale and coverage of business analysis (5%)
      • The business context for business analysis (5%)
      • The nature of requirements (5%)
      • Eliciting requirements (25%)
      • Analysing requirements (20%)
      • Documenting requirements (25%)
      • Validating requirements (5%)
      • Managing requirements (5%)
      • Delivering business and IT solutions (5%)


Practitioner Level:

The next level of GCI and Assist KD certifications require candidates to demonstrate an understanding and expertise by applying relevant analysis and modelling techniques to a case study scenario. The assessment approach used is at level 3 within Bloom's Taxonomy of Cognitive Domains. Candidates are required to achieve 50% of more to pass the certification examination.


    Certificate in Enterprise Business Analysis (CEBA)

    The Certificate in Enterprise Business Analysis assesses a candidate’s ability to apply business analysis activities and techniques used at an enterprise level and during feasibility assessment.

    The topics listed below will enable anyone new to business analysis to appreciate the rationale for business analysis and understand the key techniques involved in conducting the key activities of requirements elicitation, analysis and definition:

      • Introduction to business analysis (10%)
      • A systemic approach to business analysis (5%)
      • Enterprise analysis (15%)
      • Root cause analysis (15%)
      • Stakeholder analysis (25%)
      • Gap analysis (15%)
      • Feasibility analysis (15%)

    Certificate in Business Process Improvement (CBPI)

    This module provides a comprehensive set of tools and techniques to be used investigating, documenting and improving business processes.

    Topics covered are:

      • Introduction to business process improvement
      • A hierarchy for documenting and analysing processes
      • Organisational level process modelling
      • End-to-end process modelling
      • Task-level process modelling
      • Process analysis and improvement
      • Implementing new and revised processes

    Certificate in Business Requirements Analysis (CBRA)

    This module presents a range of techniques for eliciting, documenting, analysing, validating and managing business and (IT) system requirements.

    Topics covered are:

      • Introduction to requirements engineering
      • A framework for defining and managing requirements
      • Stakeholders in requirements engineering
      • Eliciting requirements – purpose and techniques
      • Documenting requirements – purposes, techniques and deliverables
      • Analysing requirements – purpose and techniques
      • Validating requirements – purpose and techniques
      • Managing requirements

    Certificate in Business System Modelling (CBSM)

    Many BAs become involved in the specification of IT solutions to business problems and this module provides them with a good understanding of how to do this.

        The topics covered are:
      • Introduction to business system modelling
      • Three views of a system – functionality, data and events
      • Systems development lifecycles
      • Functional modelling perspective – use cases
      • Data modelling perspective – class models
      • Event perspective – state machines
      • Cross-validation of the perspectives – the CRUD matrix


Advanced Practitioner Level:


    Advanced Practitioner in Business Analysis (APBA)


Professional Level:


    Master of Business Analysis (MBA)